Shipping policy

General Shipping Information

We are proud to offer global shipping services, and we are constantly expanding to cover more destinations.

Order Processing Time: Most orders are processed within 1-2 business days (Monday-Sunday). Please note that during busy seasons or holidays, processing times may be longer.

For the tax: WAU Global Will pay for the tax, we will not charge the tax fee from our customers.

How We Ship

We ship via all major carriers, including UPS, FedEx, DHL, and USPS. WAU Global will use its discretion to choose the most appropriate carrier for the safe and efficient delivery of your order.

1. How long does delivery take?
   Delivery times depend on your location. Typically, it takes 3-7 business days for domestic orders and 7-14 business days for international orders.
2. Do you offer express shipping?
   Yes, we offer express shipping options for faster delivery. Please check the shipping options at checkout.
3. Is tracking available for my order?
   Yes, all orders come with a tracking number. You will receive it via email once your order is shipped.
4. What if my package is lost or delayed?
   If your package is lost or significantly delayed, please contact our support team, and we will assist you in resolving the issue.
5. Do you ship worldwide?
   Yes, we ship to most countries worldwide. Check our website for a full list of available destinations.